SquadSEO
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Terms and Conditions

Last updated: March 12, 2026

1. Parties to the Agreement

These Terms and Conditions (hereinafter, "Terms") govern access to and use of the SquadSEO service (the "Service"), operated by AURUX LTDA (Company No. 17151120), based at 71-75 Shelton Street, Covent Garden, London, WC2H 9JQ, under the SquadSEO brand, with contact email team@squadseo.io.

By contracting or using the Service, the customer (the "Company" or "you") agrees to be bound by these Terms. If you act on behalf of a company, you represent that you have authority to accept them on its behalf.

2. Service Description

SquadSEO is an AI-assisted SEO content creation platform that includes:

  • Specialised AI agents (researcher, writer, SEO specialist, publisher)
  • Mission and content task management
  • Customer portal for real-time project tracking
  • Integrated notifications and asynchronous communication
  • Delivery of content optimised for search engines

The Provider reserves the right to modify, improve or discontinue Service features with reasonable prior notice.

3. Registration and Account

To access the Service, you must provide truthful information and keep it updated. You are responsible for maintaining the confidentiality of your access credentials and for all activities carried out under your account.

The Provider may suspend or cancel accounts that breach these Terms, with prior notice except in cases of fraud or manifestly unlawful use.

4. Pricing and Billing

The prices of the Service are shown on the pricing page at squadseo.io and include applicable VAT. The Provider may modify prices with a minimum of 30 days’ prior notice.

Billing is periodic (monthly or annual depending on the plan chosen). Payment is processed through Lemon Squeezy (Lemon Squeezy Inc.), which acts as Merchant of Record and issues the invoice to the User in accordance with the tax regulations applicable in their country.

In the event of non-payment, the Provider may suspend access to the Service until payment is regularised, with a grace period of 5 business days.

5. Refund Policy — 14 days, no reason required

In accordance with article 102 of Spanish Royal Legislative Decree 1/2007 (General Law for the Defence of Consumers and Users) and Directive 2011/83/EU on consumer rights, you have the right to withdraw from the contract within 14 calendar days from contracting, without needing to give any reason and without any penalty.

How to exercise your right of withdrawal:

  • Send an email to team@squadseo.io with the subject "Refund request" within 14 days.
  • Indicate your name, account email and date of contracting.
  • No reason needs to be given.

The refund will be processed within a maximum of 14 days from receipt of your request, using the same payment method used for the purchase.

Exceptions: This guarantee does not apply to services fully performed with the customer’s prior express consent before the expiry of the withdrawal period, pursuant to art. 103.a) LGDCU. If completed content articles have already been delivered, the refund may be proportional to the service not provided.

6. Intellectual Property

6.1 Generated content

All content generated by the Service for the customer is delivered under an exclusive use licence to the customer. The customer is fully free to publish, modify and commercialise such content.

6.2 Platform

The Provider retains all intellectual property rights over the SquadSEO platform, including its code, design, brand and methodology. Reproduction, reverse engineering or unauthorised distribution is prohibited.

6.3 Customer data

The customer retains all rights over the data and information they provide to the Service (briefings, instructions, materials). The Provider uses them solely to provide the Service and will not share them with third parties without consent.

7. Acceptable Use

The customer agrees not to use the Service to:

  • Generate illegal, defamatory, fraudulent content or content that infringes third-party rights
  • Spam, black-hat SEO or techniques contrary to Google’s guidelines
  • Activities that violate the regulations applicable in their jurisdiction
  • Attempt to access data of other customers or internal systems of the Provider
  • Resell or sublicense the Service without express authorisation

Failure to comply with these restrictions may result in immediate suspension of the account without right to a refund.

8. Service Availability

The Provider undertakes to maintain Service availability of 99% monthly, excluding scheduled maintenance (notified at least 24 hours in advance) and force majeure.

In the event of unscheduled interruptions exceeding 24 consecutive hours, the customer will be entitled to a proportional credit on their next invoice.

9. Limitation of Liability

To the maximum extent permitted by applicable law:

  • The Provider does not guarantee specific SEO ranking results, as they depend on external factors (search-engine algorithms, competition, etc.).
  • The Provider’s total liability shall not exceed the amount paid by the customer in the 3 months prior to the event giving rise to the claim.
  • The Provider shall not be liable for indirect damages, loss of profits or loss of data, except in cases of wilful misconduct or gross negligence.

Nothing in these Terms limits liability that cannot be excluded by law (including liability for death or personal injury caused by negligence).

10. Confidentiality

Both parties undertake to keep confidential all commercially sensitive information they receive within the framework of the contractual relationship. This obligation will survive for 2 years after termination of the contract.

11. Term and Termination

The contract enters into force at the time of contracting and renews automatically according to the period chosen.

Either party may terminate the contract:

  • The customer: at any time, effective at the end of the current billing period. Without prejudice to the 14-day right of withdrawal.
  • The Provider: with 30 days’ notice by email, except in case of serious breach by the customer.

After termination, the customer may export their data for a period of 30 days, after which it will be deleted.

12. Modifications to the Terms

The Provider may modify these Terms by notifying the customer with a minimum of 30 days’ prior notice by email. If the customer does not accept the new terms, they may terminate the contract before they enter into force and will receive a proportional refund for the unused days.

13. Governing Law and Jurisdiction

These Terms are governed by Spanish law and applicable European Union regulations. For the resolution of disputes, the parties submit to the courts and tribunals competent under Spanish procedural law.

For consumers, the European Commission offers an online dispute-resolution platform: ec.europa.eu/consumers/odr

14. Contact

For any questions about these Terms:

  • Email: team@squadseo.io
  • Web: squadseo.io